Happy Easter from all at hiya!

Wishing you all the very best for the Easter holidays!

As we all look forward to the holiday period, we would like to let you know our Easter opening hours and confirm that our Customer Service team are working as usual over the Easter period.

Although we are always doing everything we can to ensure that we answer your calls and queries as quickly as possible, the wait times on our phones may be slightly longer than usual due to anticipated call volumes.

This means that if there are any missed payments, service interruptions may not be addressed until after the Bank Holidays. Of course, we would like to ensure that you continue to enjoy uninterrupted service. Therefore, ensuring that funds are available for your scheduled payments will help avoid any potential service interruptions.

If, for any reason you miss a payment, or you wish to catch up on any previous ones, you can conveniently make payments through the hiya! App to avoid having to call us.

Remember, with the hiya! App you can…

• Make your rental payment

• Update your contact details

• New! You can now make your next payment due in advance. Please ensure you download the latest version of the App to benefit from this new feature!

If you’ve deleted the app, or have switched devices recently, don’t worry! It’s really easy to set up again. All you need is your account details to get started. Simply download the hiya! app from the App Store or Play Store below.